1. Digital Product Policy

Her Identity offers digital products, including WOMEN'S MENTAL LOAD: EXISTING BEYOND ROLES, a digital guide designed to help women understand their mental load, establish boundaries, and reconnect with their identity beyond their everyday roles.

Due to the digital nature of these products, all sales are considered final once the product has been delivered or access has been granted, except where a refund is required by applicable law.

2. Before Making a Purchase

Please review the product description carefully before completing your purchase to ensure that the digital product meets your expectations.

If you have any questions about the product before purchasing, please contact us for clarification.

3. Refund Exceptions

If you experience a technical issue that prevents you from accessing or downloading your purchased product, please contact us so we can help resolve the issue.

Refund requests may be considered in cases of duplicate payments, incorrect charges, or other circumstances where a refund is required by applicable law.

4. How to Request Assistance

If you experience a problem with your purchase or believe you qualify for a refund, please contact Her Identity through the available contact channel provided on our store.

Please include your order details and a clear description of the issue so that your request can be reviewed.

5. Policy Updates

Her Identity reserves the right to update this Refund Policy when necessary. Any changes will be published on this page.

By completing a purchase, you acknowledge that you have read and understood this Refund Policy, subject to your rights under applicable law.